If you have a question that is not answered here, contact the DRC by email or call 512-878-0382.
How do I schedule a mediation?
· Call the Dispute Resolution Center and speak with one of our mediation intake coordinators. (512) 878-0382.
· Be prepared to explain your side of the dispute and give contact information for the other disputants.
· DRC staff will listen to your situation, answer questions, explain the mediation process, and either schedule your mediation or refer you to an agency that can better serve your needs.
· If mediation is appropriate, you will choose a convenient date and time for the mediation. It usually lasts 3 - 4 hours and can be scheduled for the morning, afternoon or evening.
· The DRC staff will then contact the other disputants, explain mediation, and invite them to participate in the process.
· If the other disputants are willing to mediate, then the DRC staff will schedule the mediation and send out intake forms to all parties.
How much does it cost?
It depends on the dispute and the circumstances, but usually the cost for a half-day mediation is $50 per party.
Who are the mediators?
The DRC mediators are carefully trained and screened professionals from a variety of backgrounds including law, business, psychology, religion, education, social services, government and technical fields. All of the DRC’s mediators are required to participate in the Texas Mediators’ Credentialing Association (TMCA’s) credentialing and evaluation process.
Can I bring my attorney?
You are encouraged to seek legal advice and to bring your attorney to the mediation if you feel that you need legal assistance in the mediation. You may also call your attorney at any time during the mediation. Some people also seek advice from their insurance agents, accountants or real estate agents during the process. The mediators will not give any kind of advice – legal or otherwise, so it is important that you have the information you need to resolve your dispute to your satisfaction.